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Patient Satisfaction

When our patients speak, we listen.

At Highland Hospital, patient satisfaction surveys are key to our commitment to exceptional care. These surveys provide insights into patient experiences, helping us identify strengths and improve services. By listening to feedback, we enhance programs, foster a compassionate environment, and ensure every individual feels supported. 

The data below, gathered from over 1,000 patients in anonymous surveys during the first quarter of 2025, highlights these efforts.

Patient Satisfaction

Patient Opinion Scores

Overall Patient Satisfaction
Helped Meet Goals
How Valued I Feel
Sense of Security and Safety

Highland Hospital ranked 23% Higher compared to other facilities.

Survey data was collected in Q1 2025 through Highland Hospital Patient Satisfaction Surveys, which benchmarks patient satisfaction data for over 1,000 patients and are completed anonymously.

 

The Highland Hospital Approach

Our clients are treated by highly trained psychiatrists, psychologists, medical doctors, nursing staff, therapists, and behavioral health associates.  Since we opened, our dedicated leadership and medical staff have provided life-altering care to countless clients who are dealing with addiction and mental health issues.

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